Sugar Mountain Festival Pty Ltd (ACN: 167 075 318) (“Sugar Mountain, we, us, our”) respects the privacy of the individuals it deals with, and is committed to complying with its obligations under the Australian Privacy Principles (APP) which are contained in the Privacy Act (Cth) 1998.
Sugar Mountain collects personal information about you when you use the Sugar Mountain website http://www.sugarmountainfestival.com and associated social media sites and ‘Apps’ (the “Sites”). We only collect information which is necessary for us to provide our goods and services to you.
At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us.
We may collect both anonymous information and personal information through the Sites.
Anonymous information is information that does not identify you. It includes
Personal information is information that could identify you. The personal information we hold may include, for example, your name, contact details such as telephone number, postal address and e-mail address or other information provided by you if you have requested services from us, participated in one of our promotions, or joined our mailing list.
If you are under the age of thirteen (13) years old, you should only submit personal information about yourself with the consent of a parent or guardian.
The primary purpose for which we collect personal information is so that we can provide you with our goods and services. Sugar Mountain may also use personal information to send you information about its activities, or about goods or services that it believes may be relevant or useful to you.
Examples of how we may use your information include:
In other respects, we will only use personal information with your consent, or if we are required or permitted by law to do so. In particular, your information will not be disclosed to any overseas recipients without your prior consent
Likewise, Mushroom may use the personal information collected by any of the Mushroom Group of Companies and related companies in the same way as those companies can use your personal information under their separate Privacy Policies.
We utilise cookies from third parties when you visit our website our use our apps.
You can block cookies on your computer, however this may degrade your user experience on the Sites. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.
Sugar Mountain may utilise cookies provided by Google, Inc (“Google”) to help analyse how users use our website. The information generated by these cookies is transmitted to and stored by Google on servers in the United States.
Sugar Mountain may, from time to time, use the following services provide by Google which utilise cookies. These include Google Analytics, Google Remarketing, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting.
To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout
To opt-out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager at http://www.google.com/ads/preferences
We may collect your email and, if you provide it, other contact details when you subscribe to our email list or enter our promotions. We only use this information for the purpose that we informed you of at the time that you supplied this information.
Mushroom may use third-party advertising companies to target and re-target online advertisements to you based on the personal and other information we have collected from and about you, as well as information relating to your and other users’ visits to this and other websites. To do so, these companies may place or recognise a unique cookie on your browser (including through the use of pixel tags) or recognise an identifier associated with your mobile device.
There are limited circumstances where we have to disclose your personal information to third parties, including:
Other than these limited circumstances, we will not disclose your personal information to any third party (including advertisers or other companies) unless you have authorised us to do so.
We take reasonable steps to ensure that the personal information we collect from you is accurate, complete and up to date. These include
We will take reasonable steps to keep any personal information we hold secure from unauthorised disclosure or access, including:
You agree that in order for us to provide the Website and any incidental goods and services, we may need to store or transfer your personal information to servers located outside of Australia.
We take all reasonable steps to ensure the information it collects from you is accurate, complete and up-to-date. We also takes steps to maintain the security of all personal information provided by you and to prevent misuse or unauthorised access to that information.
Under the Privacy Act (Australian Privacy Principles 12 and 13) you have the right to ask for access to personal information that we hold about you, and ask that we correct that information.
If at any time you wish to access or correct your personal details, please let us know using the contact details below and we will comply with your request. We will ask you to verify your identity before we will disclose the personal information you request or modify that information.
If at any time you do not wish to be notified about goods, services and promotions offered by us, or if you don’t wish to receive any further communications from us, please contact us by send an email to firstname.lastname@example.org.
Sugar Mountain Festival
c/o Business & Legal Affairs
9 Dundas Lane, Albert Park, Victoria 3206